Vinted Members Express Frustration About Sizing Modifications

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

This online marketplace has revised its sizing categories for women's and children's clothes but did not contact every member regarding the update.

Social Media Reaction

Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.

The platform stated the new system was more in line with comparable marketplaces.

They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.

Sizing System Changes

Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

In some cases, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.

User Stories

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Necessary Adjustments

Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Service Background

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.

Brian Hughes
Brian Hughes

A digital strategist with over a decade of experience in UK online markets, specializing in SEO and content marketing.